Under Distance Selling Regulations 2000 you have the right when purchasing goods by distance to a seven day cooling off period. This means you have seven days from the day on which the goods are delivered to cancel your contract. If you wish to exercise this right you must cancel in writing by sending a letter of cancellation to the following address. Elecorette Ltd. 3 Dawson Mews, Lowestoft, Suffolk, NR32 4GD. If you intend cancelling the contract within seven days you will be required to return the goods to us unopened and pay the cost of return delivery. Please ensure you retain proof of postage in the event that the goods due do not arrive back with us